We provide all the necessary products and tools to keep your house clean, so you don’t have to worry about anything. You can save the time you’d otherwise spend shopping in stores and deciding which product is best for your home.
We strive to be an environmentally conscious cleaning company, and our staff is trained to use the most gentle and effective cleaning solutions in your home.
You can see all the products we use and their descriptions in our Cleaning Products page.
Regular maintenance cleaning helps cut the time down. And less time is required for more frequent services. But you have to be sure of something, and that is our professionals will leave your house until they do the job well. When our cleaning consultant speaks with you, they will confirm approximately how long that will take.
Yes. To bring your home up to our standards, the first cleaning will take longer than subsequent visits, so we can give your home the deep cleaning it deserves and learn your unique needs. Homes that have not been cleaned in a while or homes with shedding pets will take longer to clean as well.
We pride ourselves on our clean track record; however, if you are dissatisfied with your cleaning, you have 24 hours to contact us and have that area re-cleaned at no cost to you.
A note will also be added to your file, so we know to pay particular attention to the issue next time.
You know your pets better than we do. If the pet is comfortable with a new person, noise, and a vacuum or mop (which many animals fear), then keeping the pet at home is fine for us. However, to ensure everyone’s comfort and safety, we recommend that the animal be crated or be in a separate room for the duration of the job.
Please note: We DO NOT walk, feed, or clean up urine or feces left behind by animals.
Yes, if you leave fresh linens on the bed, we will change them. Beds will be made regardless of linen changes.
Only if you would like to be. We’ve been cleaning people’s homes since 2020, unsupervised, with an exceptional track record, so you can feel confident in knowing only the best are visiting. If you won’t be home, just let us know what kind of entry and exit arrangement you would like.
Ask away! We pride ourselves on being accommodating. As long as we can do the job (with the right tools and training), we would gladly schedule extra work at your home. Please discuss your requirements at least 48 hours before the visit so we can allot additional time.
We send reminder emails and text notifications before your service to prevent last-minute cancellations. We require a 24-hour notice for cancellation – voicemail or email is acceptable, and all messages are time-stamped for accuracy. An $80 cancellation charge will apply if the information is not received before this deadline.
For more information, refer to our Refund and Cancellation Policy page.
We believe in spotlighting an issue rather than sweeping it under the rug. If something gets broken or damaged, we are trained to photograph and report it immediately without reprimand. We are careful and considerate of each house we attend, but now and then, something can happen (we are human). Once reported to the office, we will contact you to discuss a fair and quick resolution. We ask that any irreplaceable items be put away, and anything you are concerned about be noted during the walkthrough consultation. Please note we don’t repair or replace existing damaged or improperly installed items.
